Choice Hotels International proudly announces that its extended stay brand, WoodSpring Suites, has been ranked #1 in Guest Satisfaction among economy extended stay hotels by J.D. Power’s 2025 North America Guest Satisfaction Study.
This recognition highlights WoodSpring Suites’ ongoing commitment to delivering value, comfort, and consistency for guests seeking affordable extended stay accommodations. The brand’s top ranking is a direct reflection of its focus on cleanliness, service quality, and overall guest experience, key priorities for today’s long-term travelers.
“Choice Hotels continues to lead the way in the fast-growing extended stay segment, and we’re honored to receive this prestigious recognition for a fourth consecutive year, which reinforces our role as a category leader anchored by our flagship brand, WoodSpring Suites,” said Matt McElhare, Choice Hotels’ vice president and lead for extended stay brands. “This achievement reflects the unwavering dedication of our development and franchisee operators, whose commitment to quality and service makes it possible for us to consistently not only meet, but exceed, our guests’ expectations.”
As of the end of Q1 2025, WoodSpring Suites boasts 265 open locations across the United States, solidifying its position as a key player in the extended stay segment. It is one of four extended stay brands under Choice Hotels, alongside Everhome Suites, MainStay Suites, and Suburban Studios. A longstanding leader in this competitive category, Choice Hotels has surpassed 500 open extended stay properties nationwide, reflecting the company’s strategic focus and sustained growth in this high-demand market.
Now in its 29th year, the J.D. Power North America Hotel Guest Satisfaction Index Study measures guest satisfaction across six key performance factors: communications and connectivity, food and beverage, guest room, hotel facilities, staff service, and value for price. The 2025 study evaluates 102 hotel brands across nine market segments and is based on feedback from 39,219 guests who stayed at hotels between May 2024 and May 2025. This comprehensive benchmarking makes it one of the industry’s most respected measures of guest experience and brand performance.
